The SMS Conversations page enables organizations to monitor and respond to text message interactions with supporters.
Key Features
1. Unsubscribe Tracking: View individuals who opted-out by date, helping refine messaging strategies.
2. Inbound Message Management: Respond to direct replies from supporters via your organization's long code if needed (ex. member has a question) by clicking on a supporter's name and send personalized texts.
3. Action Tracking: Monitor advocate engagement through text-based calls-to-action, including messages sent within campaigns.
Feel free to email vvsupport@fiscalnote.com or call 888-592-8633 with questions. Our office hours are 9:00 AM -5:00 PM Eastern, Monday - Friday.
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