The Administrators tool is located under the profile at the top-right corner of the admin site (the circle with your initials). Click that, and then navigate to the settings and choose "Administrators."
This tool allows you to do the following:
- Add new administrator accounts
- Edit existing account information or notification settings
- Add email aliases to receive notifications or serve as a from address
- Set a default from address
If you need to change your password, go to the login page and click the “forgot password?” link.
To add a new administrator, simply click the Add New Administrator button. You will need to provide the following information:
- First name
- Last name
- Email address
- Phone number
- Access level
Most administrator accounts have “full access,” but you can choose a lower set of permissions if you want someone to only pull reports or only upload contact lists.
There is also a series of checkboxes provided for receiving copies of messages that contacts have sent out to elected officials; check off those your new administrator wishes to receive; or leave them all blank if you do not wish for the new administrator to receive copies. You can always view all messages sent in a campaign by going to the Advocacy Report.
Once you’ve added a new administrator, VoterVoice sends an automated email to the email address provided. The new administrator must then open the email they receive and follow the instructions provided to login to the system and cement their status as an administrator.
To edit an existing administrator, click the Edit button to the right of their email address on the main Administrators page. You can then change any of the administrator's information or notification settings.
You can also delete administrators by clicking the “trash can” icon to the right of their name.
An email alias is an email address that does not have login privileges, but it can receive notifications or be used as the “from” email when you send a broadcast to your supporters through the VoterVoice system. Many associations set up an “info@” or “advocacy@” email address for this purpose.
To add an email alias, click the “New Email Alias” button, enter the email address you want, and select notifications for that address to receive. You will get a confirmation email with a verification link that you will need to click in order to complete the process.
The Association Primary Email is the default “from” address when you send a broadcast through the VoterVoice system. Select any confirmed email address associated with your system from the dropdown menu at the bottom of the page to set that value.