Managing Administrators and Notifications

The Administrators tool is located under the profile at the top-right corner of the admin site (the circle with your initials). Click that, and then navigate to the settings and choose "Administrators."

This tool allows you to do the following:

• Add new administrator accounts
• Edit existing account information or notification settings
• Add email aliases to receive notifications or serve as a from address
• Set a default from address

If you need to change your password, go to the login page and click the “forgot password?” link.

Add a New Administrator

To add a new administrator, simply click the Add New Administrator button. You will need to provide the following information:

• First name
• Last name                                        
• Email address
• Phone number
• Access level

Most administrator accounts have “full access,” but you can choose a lower set of permissions if you want someone to only pull reports or only upload contact lists.

Once you’ve added a new administrator, VoterVoice sends an automated email to the email address provided. The new administrator must then open the email they receive and follow the instructions provided to login to the system and cement their status as an administrator.

Here is a short clip that details how to add an admin.

Edit an Existing Administrator

To edit an existing administrator, click the Edit button to the right of their email address on the main Administrators page. You can then change any of the administrator's information or notification settings.

You can also delete administrators by clicking the “trash can” icon to the right of their name.

Add an Email Alias

An email alias is an email address that does not have login privileges, but it can receive notifications or be used as the “from” email when you send a broadcast to your supporters through the VoterVoice system. Many associations set up an “info@” or “advocacy@” email address for this purpose.

To add an email alias, click the “New Email Alias” button, enter the email address you want, and select notifications for that address to receive. Only an email alias is able to receive these one-off notifications whenever a user completes particular actions:

• A user sends a message to federal officials in a campaign
• A user sends a message to state officials in a campaign
• A user sends a message to local officials in a campaign
• A user sends a message to a custom target in a campaign
• A user sends a message to a regulatory comment form in a campaign
• A user signs a petition
• A user answers a survey
• A user registers for an event

Check the boxes next to the actions you would like to prompt a notification, and then hit continue when you are done. You will get a confirmation email with a verification link that you will need to click in order to complete the process.

Here is a short clip that details how to add an email alias. 

Choose the Default From Emails

There are two controls at the bottom of the Administrators page that allow you to set the default from emails for broadcasts that you initiate through the VoterVoice system and for the welcome / confirmation emails users automatically receive when they take action. The default from emails can be any email address associated with an administrator or email alias in your system.